Overview
Cubikey partners with G2 to manage and maintain their website as a high-traffic, business-critical digital platform. The engagement is focused on delivering a consistently smooth, reliable, and high-quality web experience for users, while ensuring the site remains stable, fast, and ready to scale.
Website maintenance in this context goes beyond routine upkeep. It is about protecting user experience, safeguarding performance, and ensuring the platform continues to operate seamlessly as demand grows.
Scope of Work
Strategic Website Maintenance
We take ownership of ongoing website maintenance to ensure every component of the site functions as intended. This includes continuous monitoring, structured updates, and proactive improvements to maintain a polished and dependable digital presence.
Performance and Experience Management
The website is managed with a strong focus on speed, responsiveness, and usability. Page performance, navigation flows, and interaction points are regularly reviewed to ensure users experience minimal friction at every stage.
Stability and Reliability at Scale
As a platform with constant user activity, the website requires consistency under load. Maintenance efforts are designed to ensure stability across devices, browsers, and usage conditions, without interruptions to live traffic.
SUMMARY
Execution Approach
Experience-Led Maintenance
Maintained clean and intuitive user journeys across the site
Ensured consistent behaviour across core pages and features
Preserved design and interaction integrity during updates
Proactive Performance Oversight
Ongoing monitoring of site health and performance
Early identification and resolution of issues
Continuous refinement to maintain speed and reliability
Close Collaboration with Stakeholders
Aligned website updates with business and product priorities
Implemented changes without disrupting live users
Acted as a long-term website partner rather than a task-based vendor
Outcomes
G2’s website continues to deliver a seamless and dependable experience for users. Performance remains consistent, updates are executed smoothly, and the platform operates with confidence at scale. Website maintenance plays a key role in preserving user trust, engagement, and overall platform quality.
Summary
This case study demonstrates Cubikey’s approach to website maintenance as a strategic function. By combining performance oversight, experience management, and structured execution, we help ensure G2’s website remains stable, scalable, and aligned with user expectations over time.
